9 June 2009
The Minister for Ageing, Mrs Justine Elliot, today released the report into the Karingal Nursing Home’s handling of the mouse plague at an aged care facility in regional Queensland.
The investigation by the independent Aged Care Standards and Accreditation Agency (the Agency) recommended improved procedures and processes for the protection of residents.
Minister Elliot ordered the major investigation to determine how the procedures and processes could be improved and the timeliness of the actions taken by the home before and during the plague.
The investigation examined:
- The home’s management of the mouse plague, including actions taken to defend the home from attack;
- The timeliness of actions taken;
- How the nursing home responded to the incidents where residents had been bitten;
- Actions taken to protect residents generally; and
- Actions of the home and the approved provider.
The Agency has continued to closely monitor the home and conducted a further inspection on 1 and 2 June to assess the actions taken to prevent a recurrence of the mouse infestation.
Agency assessors found the home is continuing extensive baiting and additional cleaning.
Mrs Elliot said: “This comprehensive report includes a number of findings and recommendations”.
The report found:
- Residents and staff were bitten;
- Appropriate action was taken after residents were bitten;
- The mouse problem was long term and increased in intensity between November 2008 and April 2009;
- Environmental controls were not effective;
- Door seals were not effective;
- An ineffective baiting strategy;
- Poor management response;
- Poor identification of hazards, reporting and analysis; and
- No formal plans for management of mice.
Abridged
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