14 May 2012
NINE Worthing care homes failed to meet quality standards
set out by the Government in their last inspection.
The Care Quality Commission (CQC) evaluates each care home
on five broad areas: standards of treating people with respect and involving
them in their care, standards of providing care, treatment and support which
meets people’s needs, standards of caring for people safely and protecting them
from harm, standards of staffing and standards of management.
It was found the New Grange care home, in Homefield Road,
Elton Lodge, in Selden Road, Fernbank Residential Home, in Gratwicke Road,
Baytrees Nursing Home, in Highfield Road, Grasmere Nursing Home, in Manor Road,
the Victoria Grand, in Mill Road, Pentlands Nursing Home, in Mill Road, Camelot
Nursing and Residential Home, in Tennyson Road, and York Lodge, in York Road,
were not meeting the required standards in at least one area.
In particular, the New Grange care home has now been warned
by the CQC it must make immediate improvements, after failing to enforce the
recommendations set out by the CQC in its inspection in January.
Inspectors found the home could not demonstrate it had taken
proper steps to ensure the needs of people living at the home were
appropriately assessed, or that care was being planned or delivered in a way
which met individual needs.
Inspectors also identified care plans did not always give
appropriate guidance on how to deliver care in a way that supported both the
individual and the staff. Care plans were also not always followed.
Response
In a statement, the home said: “The manager and staff of the
New Grange place the well-being of residents as a priority, and work closely
with our disciplinary partners, such as the CQC, to ensure the provision of
care is of the highest standard.
“We show zero tolerance to any actions which may adversely
affect service users, and this applies in this case.”
However, the majority of the care homes assured the Herald
they have carried out the improvements set out by the CQC.
To see the full CQC reports, visit www.cqc.org.uk
Abridged
SOURCE: The Worthing Herald
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